The Fine Print

Policies

Clear, short and human. If anything here is unclear, call or text us before you book.

Cancellation Policy

Cancel more than 7 days before your event date and your deposit is fully refundable.
Cancel within 7 days of your event date and the deposit is non-refundable, since the date is held for you and crew time is scheduled.
Any amount paid above the deposit is refunded in full when you cancel before setup begins.
Date changes are free when requested more than 48 hours ahead and your new date is available.

Florida weather changes fast. If lightning, storms, or unsafe beach conditions prevent us from setting up, you may reschedule at no cost or receive a full refund — including the deposit.
Light rain or wind alone does not cancel a setup; we will contact you the morning of your event to agree on a plan.
If beach access, parking or permit conditions change after you book, we will contact you to adjust placement or reschedule.

A paid deposit reserves your requested date but does not confirm it. Bookings are confirmed by Sunny Setup after availability, beach conditions and any required permits are verified.
Equipment stays the property of Sunny Setup. Damage beyond normal wear may be billed to the customer.
Setups are not left unattended for the equipment's safety beyond agreed hours; teardown is handled by our crew.
Final setup placement may depend on weather, local rules, beach conditions, parking access, and permit requirements.

We collect only what we need to plan your beach day: name, email, phone, event date, beach location, guest count and any notes you send us.
Card details are never collected or stored by Sunny Setup. Payments are handled by our PCI-compliant payment provider.
We do not sell your information. We contact you about your booking and, only with your permission, about future offers.
To request deletion of your information, email booking@sunnysetupfl.com.